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Types of wood
What types of wood does Swoye offer?
What types of wood does Swoye offer?
We offer primarily acacia, oak and ash, each selected for it's sustainability, durability, and beautiful grain patterns. Our selection ensures that you get perfect wood for your project, whether it's for interior or exterior use.
What types of finishes are available for untreated wood products?
What types of finishes are available for untreated wood products?
Swoye offers various finishes for untreated wood products, depending on the specific product and desired outcome. Here are some common options:
• Oil Finish: We use Teak oil to penetrate deeply into the wood, enhancing its natural color and grain while providing a protective layer against moisture. This finish gives the wood a warm, rich appearance and a soft, natural feel, making it perfect for maintaining the authentic beauty of acacia.
• Lacquered Finish: Provides a high-gloss shine and superior protection against moisture and scratches. This finish adds a sleek, polished look to the wood, making it ideal for areas that require extra durability and a refined appearance.
Is Swoye’s wood treatment process environmentally friendly?
Is Swoye’s wood treatment process environmentally friendly?
Yes, our wood treatment process is completely chemical-free, relying solely on heat to modify and improve the wood's properties. This ensures that our products are safe for both you and the environment, without any harmful substances being released.
Are Swoye wood products safe for indoor use?
Are Swoye wood products safe for indoor use?
Yes, all of our products are treated without harmful chemicals, making them safe for indoor use, including in spaces like kitchens and children’s rooms.
Is acacia wood suitable for outdoor use?
Is acacia wood suitable for outdoor use?
Yes, acacia is naturally durable, although untreated acacia wood exposed to rainy weather requires occasional oiling. However, Swoye offers also thermally-modified acacia that was made specifically for enhanced weather resistance.
How do I maintain and clean wood products?
How do I maintain and clean wood products?
Detailed care instructions are provided with each product. Generally, we recommend regular cleaning with a soft cloth and mild soap, as well as periodic maintenance like re-oiling or refinishing for outdoor products. For more specific care tips, please refer to the product’s care guide.
Why is acacia a great choice for countertops?
Why is acacia a great choice for countertops?
Acacia wood is perfect for kitchen appliances such as countertops?
Durability: Acacia wood is a robust hardwood known for its exceptional strength and durability. It surpasses other common woods like ash, bamboo, and acer in terms of impact resistance, making it a resilient choice for various applications.
Resistant to Moisture: Acacia wood's natural water resistance makes it less susceptible to warping or mold, even in humid environments like kitchens and laundry rooms.
Antibacterial Properties: Acacia wood possesses natural antibacterial qualities, ensuring safe and hygienic use for items like countertops and kitchen utensils.
Environmentally Friendly: Acacia is often sourced from sustainably managed plantations, promoting responsible forestry practices and minimizing environmental impact.
What are the benefits of using acacia wood for home products?
What are the benefits of using acacia wood for home products?
Acacia wood has natural oils that provide protection against the elements. These powerful oils make acacia wood resistant to fire damage, and prevent the wood from shrinking, cracking, or splintering over time. They help acacia wood furniture maintain its luster for years without fading. The natural oils in acacia wood also make it naturally resistant to insects and pests, especially termites.
Weather-resistant
Acacia wood is naturally antimicrobial, water-resistant, and resistant to rot, decay and insect damage. Acacia wood is often used to create cutting boards and other food preparation tools since it is naturally antimicrobial and water-resistant. Due to its origin in the Australian climate and the need to adapt to frequent bush fires, acacia wood is fire resistant. (However, acacia wood is not completely fireproof and is sensitive to extreme temperatures.)
Strength
Acacia wood is smooth to the touch, doesn’t splinter or chip, and is resistant to scratches. This wood is typically treated with a protective finish to increase natural moisture resistance and decay resistance. With considerable strength and the ability to hold its own weight numerous times over, acacia wood is often used to build flooring that won’t get scratched or dent.
Eco-friendly
A naturally-renewable resource, acacia trees grow quickly and can be sustainably replanted and harvested without harming the environment.
Thermo Wood
What is thermally-modified wood?
What is thermally-modified wood?
Thermally-modified wood is wood treated with intense heat (185 - 230 degrees Celcius) and steam to alter wood's biological structure as well as chemical and physical properties. This process significantly enhances woods durability, dimensional stability, and resistance to decay and insects, which makes it ideal for exterior applications.
What are the benefits of using thermally-modified wood for home products?
What are the benefits of using thermally-modified wood for home products?
Thermally-modified wood offers excellent advantages for indoor projects
• Increased Durability Significantly more resistant to wear and tear compared to untreated wood.
• Improved Stability
Less prone to warping, shrinking, or swelling due to moisture changes.
• Enhanced Resistance
Offers better resistance to decay, insects and fire.
• Suitable for Outdoors
Ideal for outdoor applications like decking or cladding due to its weather resistance.
• Low Maintenance
Requires minimal maintenance compared to untreated wood.
How durable is thermally-modified wood?
How durable is thermally-modified wood?
Our Thermo-acacia and Thermo-ash products have Durability Class 1 (25+ years protection against wood decay)
Is thermally-modified wood more expensive than traditional wood?
Is thermally-modified wood more expensive than traditional wood?
Generally, thermally-modified wood is more expensive than traditional wood due to the additional processing involved. However, our products offers best price options compared to regular price on the market, and the long-term benefits will justify the cost.
Order & delivery
How do I initiate a return?
How do I initiate a return?
To initiate a return, please contact our customer service team at hello@swoye.com. You can also refer to our refund policy.
Once we receive the returned item and verify it's condition, we’ll process your refund.
How long does shipping take?
How long does shipping take?
Shipping times can vary depending on your location and the specific product you order. We typically process orders within 1-2 business days, and delivery usually takes between 5-10 business days. However, shipping times may be longer depending on the shipping carrier and other factors.
For more accurate delivery estimates, please check the shipping details provided during the checkout process.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping to select countries in Europe (currently Germany and Czech Republic).
Shipping rates and times vary depending on the destination. Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including all of the methods offered by Przelewy24 (our payment gateway), Paypal or cash-on-delivery.
Can I cancel or change my order after it has been placed?
Can I cancel or change my order after it has been placed?
Yes, if you need to cancel or change your order, please contact us as soon as possible. Please refer to our refund policy as well.
If the order has not yet been processed, we will do our best to accommodate your request. However, once an order has been processed or shipped, you may need to cover the costs of return shipment.
Not Satisfied?
What if I have additional questions not covered here?
What if I have additional questions not covered here?
If you have any other questions, our customer service team is here to help! You can reach out to us via the contact form below and we’ll be happy to assist you with any inquiries.